RESOLVED: 10:30 am PDT
This morning at approx 09:00 am PDT we noticed elevated error rates for the Highlights product.
Teachers may have seen errors saying "Student device is offline" or student's may have had no activities/tabs despite the student being online and active.
Our Engineering team implemented a fix for this issue by 10:00 am PDT, and we are confident this has resolved the root cause of the problem.
If you continue to experience issues with Highlights, please submit a request to our Support Team.